Shipping policy

At Clove & Ivy, we want your shopping experience to be smooth and enjoyable. Please review our shipping details below.

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

  • Standard Shipping (U.S.): 3–4 business days

  • Free U.S. Shipping: Available on orders over $150

Delivery times are estimates and may vary due to carrier delays or seasonal demand.

International Shipping

  • We currently do not ship internationally.

Order Tracking

  • Once shipped, you’ll receive a tracking number via email.

  • You can track your order through the carrier’s website.

Lost or Delayed Packages

  • We are not responsible for lost or stolen packages once shipment has been handed to the carrier.

  • If your order is delayed or missing, please contact the carrier first. We’ll do our best to assist.

  • We are not held liable for incorrect shipping addresses entered at checkout.

Changes & Cancellations

  • Please contact us within 24 hours of placing your order if you need to make changes or cancel. We will do our best to accommodate cancellations so long as order has not already shipped.